Shipping policy
DELIVERY TIME Our aim is to deliver all orders as quickly as possible. Delivery times may vary according to destination, delivery method and stock availability. The estimated delivery time is indicated when the order is confirmed. Please note that delivery times are approximate and not guaranteed.
DELIVERY METHODS We offer several delivery methods to suit your needs:
Standard delivery: items are delivered to the delivery address specified at the time of ordering. Delivery time varies according to destination and delivery method chosen.
Express delivery: parcels are delivered to the delivery address specified at the time of ordering within a shorter time than standard delivery. Additional charges may apply.
SHIPPING COSTS Shipping costs are calculated according to the shipping method chosen, and the weight and destination of the order. Shipping costs will be indicated when the order is confirmed.
ORDER TRACKING We will send you a tracking number by e-mail as soon as your order has been shipped. This number will enable you to track the status of your order online. If you have difficulty tracking your order, please contact our customer service department.
DELIVERY ADDRESS We deliver to the delivery address indicated on your order. Please ensure that you have provided accurate and complete delivery information to avoid delays or delivery errors.
PACKAGING We pack products with the utmost care to prevent damage during transport. If you notice any problems during delivery or if the products are damaged, please contact our customer service department as soon as possible.
RETURNS If you wish to return a product, you will find more information on return procedures and conditions in our returns policy. Please note that you are responsible for return shipping costs.
SHIPPING COUNTRIES We ship worldwide.
If you have any questions about our shipping policies, please do not hesitate to contact our customer service department.
DELIVERY METHODS We offer several delivery methods to suit your needs:
Standard delivery: items are delivered to the delivery address specified at the time of ordering. Delivery time varies according to destination and delivery method chosen.
Express delivery: parcels are delivered to the delivery address specified at the time of ordering within a shorter time than standard delivery. Additional charges may apply.
SHIPPING COSTS Shipping costs are calculated according to the shipping method chosen, and the weight and destination of the order. Shipping costs will be indicated when the order is confirmed.
ORDER TRACKING We will send you a tracking number by e-mail as soon as your order has been shipped. This number will enable you to track the status of your order online. If you have difficulty tracking your order, please contact our customer service department.
DELIVERY ADDRESS We deliver to the delivery address indicated on your order. Please ensure that you have provided accurate and complete delivery information to avoid delays or delivery errors.
PACKAGING We pack products with the utmost care to prevent damage during transport. If you notice any problems during delivery or if the products are damaged, please contact our customer service department as soon as possible.
RETURNS If you wish to return a product, you will find more information on return procedures and conditions in our returns policy. Please note that you are responsible for return shipping costs.
SHIPPING COUNTRIES We ship worldwide.
If you have any questions about our shipping policies, please do not hesitate to contact our customer service department.