Terms and conditions of sale

Version dated: June 4, 2025

These General Terms and Conditions of Sale (hereinafter referred to as the “Terms”) govern the relationship between SAIKI LLC, a company registered under the laws of the State of Wyoming, United States (EIN: 37-2182998), with a registered address at 8245, 1021 E Lincolnway, Cheyenne, WY 82001, USA, and any individual consumer (hereinafter referred to as the “Customer” or “Buyer”) purchasing products through the website with-my-love.com (hereinafter referred to as the “Site”).

By confirming their order, the Customer accepts these Terms in full. These Terms take precedence over any other documents or terms issued by the Buyer.

1. DEFINITIONS

  • Buyer: Any natural person purchasing for purposes unrelated to professional or commercial activity.

  • Order: The purchase of one or more products via the Site.

  • Personal Data: Any information that can identify a natural person directly or indirectly.

  • Products: Items offered for sale by SAIKI LLC via the Site.

  • Price: Total amount due including taxes and potential additional costs (e.g., shipping).

  • User: Any visitor to the Site.

2. PURPOSE

These Terms define the rights and obligations of both parties in relation to the sale of Products on the Site. They apply worldwide unless otherwise specified and may be updated at any time by SAIKI LLC.
The applicable version is the one in effect at the time of the order.

3. ORDERS

3.1 Order Process

Customers select their Products, add them to their cart, enter shipping details, accept these Terms, choose a payment method, and confirm their order.
Validation of the order constitutes a binding agreement between the Customer and SAIKI LLC.

3.2 Order Modification

Once confirmed, an order may only be modified if it has not yet been shipped.
Requests must be sent to customer support at hello@with-my-love.com.

3.3 Order Refusal

SAIKI LLC reserves the right to refuse or cancel any order in the following cases:

  • Payment issues or chargeback disputes

  • Ongoing dispute with the Buyer

  • Suspicion of fraud, abusive behavior, or unusual order quantities

  • Violation of these Terms

4. PRODUCTS

4.1 Product Information

Product descriptions, photos, and content on the Site are as accurate as possible but are provided for informational purposes only. Slight variations may occur.

4.2 Availability

Products are offered subject to stock availability. In case of unavailability, the Buyer will be informed promptly and may choose between a refund or an alternative item.

5. PRICES & INVOICING

Prices are displayed in U.S. dollars (USD) unless otherwise stated and include applicable taxes where required.
Shipping, customs, and additional service fees may apply depending on the destination.

The Buyer is responsible for any customs duties or import taxes applicable in their country.
Invoices are sent via email and may also be accessed through the customer account.

6. PROMO CODES

Promo codes are non-refundable, non-transferable, and cannot be exchanged for cash.
Unless specified otherwise, they are valid for single use only and expire on the indicated date.
Expired promo codes cannot be reinstated under any circumstances.

7. PAYMENT

Payments are due at the time of order confirmation.
All transactions are processed securely via Stripe, PayPal, or other authorized payment providers.
The Customer’s payment method is charged immediately upon order confirmation.
SAIKI LLC does not store full payment details; all processing is handled by trusted third-party gateways.

8. DELIVERY

8.1 Delivery Areas

SAIKI LLC ships internationally, including the United States, Canada, the United Kingdom, Australia, and most European countries.
Delivery options, carriers, and estimated timelines are displayed at checkout.

8.2 Delivery Responsibility

The Buyer must ensure that all shipping details provided are accurate.
Costs resulting from incorrect or incomplete addresses, refused shipments, or unclaimed packages shall be borne by the Buyer.
Responsibility for the goods transfers to the Buyer once the carrier takes possession of the shipment.

9. OWNERSHIP

All Products remain the property of SAIKI LLC until full payment has been received and cleared.

10. RETURNS & REFUNDS

The Buyer has 30 days from receipt to request a return or refund (excluding personalized or custom-made items).

To initiate a return, the Buyer must:

  1. Contact support at hello@with-my-love.com

  2. Return the item(s) unused, in their original condition and packaging

  3. Cover the cost of return shipping

Returns must be sent to the address provided by the customer service team.
If a return affects eligibility for a promotion (e.g., free shipping or bundle discounts), SAIKI LLC reserves the right to deduct related benefits from the refund.

Refunds will be processed to the original payment method once the returned item has been received and inspected.

11. LIABILITY

The Buyer is responsible for ensuring that the Products are suitable for their intended use.
SAIKI LLC shall not be held liable for damages resulting from misuse, improper handling, or failure to follow usage instructions.

12. FORCE MAJEURE

SAIKI LLC shall not be liable for any delay or failure to fulfill its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, strikes, pandemics, shipping disruptions, or supplier failure.

13. INTELLECTUAL PROPERTY

All Site content, including text, visuals, graphics, trademarks, and logos, is the exclusive property of SAIKI LLC or its licensors and is protected under U.S. and international intellectual property laws.
Unauthorized reproduction, distribution, or use is strictly prohibited.

14. PERSONAL DATA

SAIKI LLC processes personal data in accordance with its Privacy Policy, available on the Site.
By placing an order, the Buyer consents to the collection and processing of their data as outlined therein.

15. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
In case of a dispute, the parties shall first attempt to resolve it amicably.
If no resolution is reached, disputes shall be submitted to the exclusive jurisdiction of the courts located in Cheyenne, Wyoming (USA).

16. SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We offer a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (collectively referred to as the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms, including your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below.

This Agreement is limited to the Program and does not modify other Terms and Conditions or Privacy Policies that may govern the relationship between you and us in other contexts.

The Program allows users to receive SMS/MMS mobile messages by affirmatively opting in — for example, through online or application-based enrollment forms. Regardless of how you opt in, this Agreement applies to your participation. By joining the Program, you consent to receive automated or prerecorded marketing messages at the phone number provided. You acknowledge that consent is not required to make any purchase. While some messages may be sent using an automatic telephone dialing system (“autodialer”), this shall not imply that all messages are sent via such means.

If you wish to stop receiving messages, reply STOP to any of our text messages. You may receive one final message confirming your opt-out. You understand that this is the only reasonable method of opting out. Requests made verbally or by sending other words will not be recognized as valid opt-out methods.

Message frequency may vary, and consent is not a condition for purchase. The Program involves recurring messages, and additional communications may occur based on your interaction with us.

You must have your own wireless device capable of two-way messaging, use a participating mobile carrier, and be the account holder (or have authorization from the account holder) to enroll. Standard message and data rates may apply depending on your mobile plan and carrier. Carriers are not responsible for delayed or undelivered messages.

We reserve the right to modify or terminate the Program, in whole or in part, at any time without notice. To the extent permitted by law, we may suspend or cancel your participation if we suspect misuse, fraud, or violations of these terms.

For support regarding the Program, contact us at hello@with-my-love.com


17. CUSTOMER SERVICE

For any question or concern, please contact our team:
📩 hello@with-my-love.com